Europe – China Business Consultant | Transformational Coach | Change, Communication Strategist | International Community Speaker | Entrepreneur Bridge Builder | World Business
Grace Liping Guo gracecoachconsult@gmail.com +31 6393 77457
Hands on management in Shared Services, International Project Management, Outsourcing, Business Transformation, PMO/Service Partnership Agreements, IT consulting & Systems Implementation and E-commerce Platform Operations.
Growth Strategy, Shared Services & Business Consulting
Strong experience in Shared Services and outsourcing. Been involved in Asia and Europe outsourcing (IT services, translation, logistics, marketplaces). Worked in shared services and improved global business process framework in TomTom International (USA, Asia, Europe). Microsoft shared services & BPO, outsourcing to global key partners & vendors in Europe and Asia.
Functional areas included IT, Finance, HR, Legal Policies, Tax, Sales, Supply Chain, Logistics etc.
Business Transformation, Change Management, Business Analysis, Business-IT Alignment
Led a project in TomTom for the Internal Control Framework implementation on SharePoint portal, also completed internal control sign process to support In-Control Statement in annual, half-year financial reports.
Facilitated and supported Bestseller e-Commerce platform operation transition to Amsterdam. Coordinated with internal teams and external providers to meet 24/7 operation need.
Project Management / PMO / Risk Management
PMO processes with internal and external teams for accessing and evaluating project proposals for application of Microsoft End Customer Investment Fund. Supported vendor on-boarding and qualification procedures. Reviewed and signed Service Partnership Agreements as a signatory of PMO. Involved in stakeholders meeting and communication. Provided business process training for internal teams. Followed global compliance policies for SPAs, order & invoice processing, vendor management etc.
Technology & IT Consulting
Extensive digital and information technology consulting, implementation experience covering Oracle, MS Dynamics, SAP/GRC, SharePoint and PIM etc.
Led a team to migrate 30,000+ reports from an old database system to a new one and Documentum folders for GE Energy.
Provided supportive activities on pricing applications and delivering solutions for EMEA and Asian customers of GE Healthcare.
Delivered multiple language versions (Hongkong/Taiwan/Indonesia/Thailand/Spain) of E-service and VUL systems for Cigna Worldwide Life Insurance.
Led a team size of 20+ members and delivered industry-leading system with budget 0.5 million USD for Honghua company in China.
Business Partnership & Advisory
The Netherlands, Germany, France, UK, Italy, Spain, USA, China, Japan, India, Singapore, Malaysia, Indonesia etc.
- Cross-Border Business Advisory (Market research, Online survey etc.)
- Internal control, internal auditing, Risk management
- Thought leader, International community speaker
- West – East mindset coach / mentor
Key Companies / Clients
- Hangzhou Honghua Digital Tech
- TaTa Consultancy Services (Hangzhou)
- GE Healthcare (Client)
- GE Energy (Client)
- Cigna Worldwide Life Insurance (Client)
- Philips Research
- TomTom International
- Bestseller A/S
- Microsoft End Customer Investment Fund (Client)
“Grace is great to work with, as she approached tasks energetically while always taking critical thinking and professional insights into account. She is a motivated team player that thrives in a fast changing environment”.
Ivar
“Grace is a detail-oriented person who watches the balance sheet like a hawk without losing sight of the strategic objective. Meanwhile she’s willing to help other on the work to ensure the high quality delivery and on time delivery.
Grace is a studious kind of person always come up with new ideas and provide the suggestions to the one whom consultant her.“
Angela
Grace Coaching & Consulting 